Privacy regulations

General

The AVG is the new law to protect privacy and personal data. Under this law, an organisation working with personal data has certain obligations and the person whose data belongs to it has certain rights. In addition to this general law, specific rules apply to privacy in healthcare. These rules are stated, among others, in the Medical Treatment Agreement Act (WGBO). This privacy regulation is intended to inform you of your rights and our obligations under the AVG and the WGBO.

GP practice

In our GP practice, various personal data about you may be processed. This is necessary to be able to treat you properly medically and for the financial settlement of the treatment. In addition, processing may be necessary, for example, to combat serious danger to your health or to comply with a legal obligation (e.g. mandatory reporting of an infectious disease under the Public Health Act).

The duties of general practice

Huisartsenpraktijk de Vecht is, according to the AVG, the controller of the processing of personal data that takes place in the practice. The practice complies with the resulting obligations as follows:

• Your data is collected for specific purposes:
  • for care delivery;
  • for effective management and policy;
  • to support scientific research, education and outreach.
• In principle, no processing takes place for other purposes.
• You will be informed that personal data about you will be processed. This may be done by your healthcare provider, but also through a leaflet or through our website.
• All employees within Huisartsenpraktijk de Vecht have undertaken to treat your personal data confidentially.
• Your personal data is properly secured against unauthorised access.
• Your personal data will not be kept longer than necessary for proper care.

For medical data, this retention period is in principle 15 years (from the last treatment), unless longer retention is necessary, for example for the health of yourself or your children. This is at the discretion of the practitioner.

Your rights as a data subject

You have the following rights:

• The right to know whether and what personal data of yours is being processed.
• The right to inspect and copy that data (insofar as it does not violate the privacy of another person).
• The right to correct, supplement or delete data if necessary.
• The right to request (partial) destruction of your medical data. This can only be met if keeping the data is not of significant interest to another person and the data does not have to be kept under a legal regulation.
• The right to add a self-declaration (of a medical nature) to your file.
• The right to oppose the processing of your data in certain cases.

If you wish to exercise your rights, you can do so verbally or via the application form make this known to Huisartsenpraktijk de Vecht. Your interests may also be represented by a representative (such as a written proxy, or your curator or mentor).

Notes to the application form

You should note that, in principle, medical records are kept for a maximum of 15 years under the law. You help us to look up your file and protect your privacy if you fill in the form as completely as possible. We will treat the data you enter as strictly confidential. Huisartsenpraktijk de Vecht is not liable for errors in postal delivery. If you prefer to collect the file in person, or by an authorised representative, you can indicate this on the form.

You can submit the application form here download.

Patient data

In doing so, you include the details of the person about whom the medical record is concerned. The Medical Contract Act (WBGO) considers the patient to be of age from 16 years. Adolescents from 16 years of age who want to inspect/copy their medical records must make the request themselves. If the patient is no longer alive, provision of the medical data is permitted if it can be assumed that the deceased would not have objected or there are compelling interests to break the healthcare provider's duty of silence. This decision lies with the healthcare provider.

Disclosure of your personal data to third parties

The employees of Huisartsenpraktijk de Vecht are obliged to treat your personal data confidentially. This implies, for example, that the care provider needs your explicit consent before providing your personal data. However, there are some exceptions to this rule. On the basis of a statutory provision, the healthcare provider's duty of confidentiality may be broken, but also when there is reason to fear a serious risk to your health or that of a third party. Moreover, if necessary, recorded data can be exchanged orally, in writing or digitally with other healthcare providers (e.g. the pharmacist who processes a prescription and thus receives data from the GP).

Data exchange

After you have given your specific consent, Huisartsenpraktijk de Vecht exchanges relevant medical data safely and reliably with the GP emergency centre via the Landelijk Schakelpunt. If you have visited the GP emergency centre in the evening or at the weekend, the centre in turn shares a truth message with the GP practice. This way, the GP knows exactly what complaints you visited the GP emergency centre with and what action was taken as a result.

Medication data can also be shared with your pharmacy and your treating medical specialists. This includes the medication prescribed to you by your GP, as well as any intolerances, contraindications and allergies (ICA data). These can be taken into account by other prescribers and dispensers of medication. This is how we, as a GP practice, contribute to medication safety.

Transfer of your file

When you choose a new GP, it is important that your new GP is aware of your medical history. Your medical history is in your patient file. It is customary for your old GP to transfer the file to your new GP. The old GP does this as soon as possible , in any case within a month, after you have asked your old GP to transfer the file to your new GP.

Your medical record will then be transferred by your GP in person or by registered mail. You cannot take the original file with you. However, you are always entitled to inspect your file and to receive a copy. The file can (if possible) also be transferred to the new GP by e-mail. Both GPs must then ensure that their computers and internet connections are sufficiently secure.

Our website

You can visit our website without telling us who you are and without having to disclose any personal information. In certain situations, however, we do ask you for personal information:

• When you request repeat medication, we need your name and date of birth so that we can find you in our system. If you object to this, you can request your repeat medication via our prescription line 050-527 97 17.
• If you register with us, we will ask you for personal details so that we can register you. If you object to this, you can register by visiting us.
• If you send us a message via our contact form, we will ask you for your name, e-mail address and, if you are a patient, your date of birth, so that we can respond to your question or comment. If you object to this, you can ask your question via our telephone number 050-525 94 99.

Google Analytics Cookies

This website uses Google Analytics, a web analytics service provided by Google Inc (“Google”). Google Analytics uses “cookies” (text files placed on your computer) to help the website analyse how users use the site. The information generated by the cookie about your use of the website (in the case of huisartsenpraktijk de Vecht without your ip address) is transferred to and stored by Google on servers in the United States. Google uses this information to track how you use this website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may only provide this information to third parties if Google is legally obliged to do so, or insofar as these third parties process the information on behalf of Google. Google will not combine your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. By using this website, you consent to the processing of data by Google in the manner and for the purposes set out above.

We have entered into a processor agreement with Google on the use of Analytics cookies. We have also chosen to mask (the last octet of) your ip address. In addition, we do not allow Google to use the information obtained for other services or purposes. And we do not use any other Google services in conjunction with the Google Analytics cookies.

Question or complaint

Do you have a question or complaint? For example, about who we share data with or our handling of your medical data? If so, your GP will be happy to discuss this with you.